This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions

• Account: A unique profile created for you to access our Service.
• Company: Refers to Malola Consumables, operating from Tamil Nadu, India.
• Cookies: Small files placed on your device by a website to track activity and preferences.
• Country: India (specifically Tamil Nadu).
• Device: Any device (computer, smartphone, tablet) used to access our Service.
• Personal Data: Any information relating to an identifiable person.
• Service: Refers to the Malola Consumables online platform.
• Service Provider: Third parties that assist the Company in delivering its services.
• Usage Data: Automatically collected data related to how the Service is accessed and used.
• Website: https://malolaorganics.com
• You: The individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service to purchase natural home essentials such as millets, dals, and oils, we may collect:

• Full name
• Email address
• Phone number
• Billing/shipping address
• Location details
• Transaction information

Usage Data

Collected automatically, including:

• IP address
• Browser/device type
• Pages visited
• Time/date stamps
• Mobile identifiers

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve the browsing experience
• Understand user behavior
• Secure login sessions
• Save preferences (like your delivery address)

You may disable cookies via browser settings, but this may affect website functionality.

Use of Your Personal Data

We use your data to:

• Fulfill orders for products such as traditional rice or cold-pressed oils
• Manage your user account and preferences
• Provide customer service and track orders
• Send product updates, promotions, and relevant content
• Analyze website usage for improvement
• Meet legal and regulatory obligations

We may also use anonymized data for research and service enhancement.

Data Sharing and Disclosure

Your data may be shared:

• With logistics providers for delivery
• With customer service platforms to resolve inquiries
• With payment gateways for secure transactions
• In case of business transfers, mergers, or acquisitions
• With regulatory bodies if required by law

We do not sell your personal information to third parties.

Data Retention

We retain your Personal Data only as long as needed to:

• Complete your purchases
• Comply with legal obligations
• Resolve disputes
• Improve our Service

Data Transfer

Your information may be stored and processed outside your location, including international servers, ensuring secure data handling with industry-standard protocols.

Your Rights

You can:

• Access and review your data
• Correct inaccurate details
• Request deletion of your data
• Withdraw consent for marketing communications

Email us at maalolaconsumables@gmail.com for data-related inquiries.

Children's Privacy

We do not knowingly collect personal data from children under 13. If you believe your child has provided information, please contact us to delete it promptly.

Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Always review their policies separately.

Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: maalolaconsumables@gmail.com

Address: 1/223-5F, Dharmapuri-Pennagaram Main Road, Sompatty, Dharmapuri, Tamil Nadu, India – 636803